Subscriber Handbook

TICKET EXCHANGES
Subscribers may exchange their tickets into the same price zone in another performance of the same play at no cost. Preview subscribers may exchange their tickets into the same price zone of another Preview performance at no cost.  

If exchanging from a preview performance to a non-preview performance, a $10 per ticket exchange fee applies. If exchanging from Price Level 2 to Price Level 1, a $15 per ticket exchange fee applies.

When exchanging, non-subscribers pay a $10 exchange fee PLUS the difference in cost of the exchanged tickets. 

ADDITIONAL TICKET DISCOUNT
Subscribers receive 15% off regular single ticket purchases for friends, family, and associates.

TICKET REPLACEMENT
If your tickets are lost, simply call the Patron Services office, 732-246-7717, and have them replaced.

ADVANCE SEATING
Subscribers are the first to find out about next season and receive subscriber-exclusive discounts each year.

AUTOMATIC RENEWAL OPTION
By opting into automatic subscription renewal, never worry about remembering to renew again!

PROFESSIONAL THEATRE CLASSES
All subscribers receive a 10% discount on acting, musical theatre, and scene study classes offered for both youths and adults. Call 732-856-2895 x117 to register.

TICKET DONATIONS
If you are unable to use or exchange your tickets, please donate them back to the Playhouse. While we will accept your donation at anytime, if we receive notification of your donation at least 24 hours prior to the performance, we will be happy to provide you with a donation acknowledgement letter for your tax records.

HOW TO EXCHANGE A TICKET

We realize that unexpected events can make it difficult to attend your scheduled performance. Your subscription tickets may be exchanged for another performance of the same show. You may exchange tickets by PHONE or EMAIL. Please note that an upgrade charge may apply when exchanging into a higher priced performance or seating section.

  • BY PHONE: Our Patron Services associate will ask you to provide the reference number that is printed on your ticket. This security feature will identify you as the subscriber. Exchanges cannot be made without this information.
  • BY EMAIL: Email your exchange request to PatronServices@GeorgeStPlayhouse.org including the reference number printed on your ticket. Please indicate the performance date and time you wish to exchange to and any other special requests.