Starting this October, George Street Playhouse will return to Livingston Avenue in downtown New Brunswick, at the New Brunswick Performing Arts Center. Click the link above for detailed directions to our new home and for information about restaurants at which to complete your theatre-going experience.
Patron Services Hours & Policies
Our Patron Services office is currently located at our interim home at 103 College Farm Road in New Brunswick. Click here for directions or see the map at the bottom of this page. Call Patron Services at (732) 246-7717.
Performance Weeks - Walk Up
Monday: 10 am to 6 pm
Tuesday through Saturday: 10 am to 8 pm
Sunday: Noon to 7 pm
Performance Weeks - Phone
Monday: 10 am to 6 pm
Tuesday through Saturday: 10 am to 7:30 pm
Sunday: Noon to 6:30 pm
Non-Performance Weeks - Walk Up and Phone
Monday through Friday: 10 am to 6 pm
Online ticket sales are always open!
PATRON SERVICES POLICIES
Ticket Pick Up and Delivery:
If the date of your performance is five days or less, your tickets will be held for you at the Patron Services desk in the lobby at show-time. At all other times, you have the option of receiving your tickets in the mail, or having them held at will-call. Orders are processed within 24 hours of their receipt in Patron Services.
Ticket Exchanges and Refunds:
Ticket exchanges may be made by phone or by mail at any time prior to the date and time printed on your ticket. However, tickets may not be exchanged from one show to another. Please note that there may be an upgrade fee if you exchange to a more expensive performance; i.e. from a Tuesday to a Friday. There is no service fee for the exchange of a subscription ticket; however, all single-ticket purchases carry a per ticket exchange fee.
Tickets are non-refundable.
We are unable to exchange tickets at the window within the half hour prior to a performance.
Lost Ticket Replacement:
If your tickets are lost or stolen please contact Patron Services to have them reprinted.
If you are unable to use or exchange your tickets, please donate them back to the Playhouse. If we receive notification of your donation at least 24 hours prior to the performance we will be happy to provide you with a donation acknowledgement letter for your tax records.
No babes in arms:
All patrons must have a ticket to attend a performance. Babies and children who are not old enough to occupy a seat will not be permitted in the theatre. Please consult the box office about age appropriateness for each production by calling 732-246-7717 or email PatronServices@GeorgeStPlayhouse.org.
Please be on time:
Please plan your trip to allow for adequate time to park your car, pick up your tickets and be seated prior to curtain.
Latecomers and persons leaving the theatre during a performance will be seated at the discretion of the House Manager at an appropriate interval in the play.
Patrons arriving after the play has begun will be seated at the back of the house so as to cause the least disruption for the actors and audience.
Turn off anything that makes a noise or light:
Before entering the theatre, please silence all cell phones, pagers and anything that lights up or makes noise. Any noises and lights are a distraction to the actors and to your fellow audience members. House management reserves the right to confiscate any device deemed a distraction for the duration of the performance.
For more box office information, please call 732-246-7717 or email PatronServices@georgestplayhouse.org.